1-) Identity of the Data Controller

As Roversan Food ("Company"), we attach the utmost importance and sensitivity to the security and confidentiality of your personal data. With this awareness and as the data controller under Law No. 6698 on the Protection of Personal Data ("KVKK" or "Law"), we would like to inform you about how your data is processed and with whom and under what circumstances it may be shared, in order to enable us to act in accordance with the Law regarding the personal data we obtain.

2. Processing of Personal Data and Processing Purposes

Your Personal Data is processed by our Company to ensure that services are provided in the best possible way. In this context,

Since you are a natural-person customer who receives products or services from our Company, your personal data (identity, contact and customer transaction information) may be processed; and, provided that you have given your explicit consent, it may be processed within the scope of carrying out marketing analysis activities and the marketing processes of the service offered, for segmentation/profiling/advertising/campaign/promotion/survey activities, carrying out strategic planning activities, organization and event management, conducting social responsibility and civil society activities, and contacting you within this scope.

In addition,

• If you visit our website; your transaction security data and the log records generated electronically in accordance with Law No. 5651 are kept,
• If you perform online transactions on our website or use the contact form; your identity, contact and customer transaction data may be processed for the purposes of responding to your contact requests, providing product and service information, and offering catalogs and price quotes.

Your data is used and processed by our Company with serious confidentiality within the framework and supervision of the KVK Law for the purpose of serving you. When processing your data, our Company pays attention to compliance with the law and the rule of honesty, ensuring that the data is accurate, not used outside the scope of processing, processed for legitimate purposes, kept up to date, and retained for a reasonable period required for the intended purpose.

3. To Whom and For What Purposes Do We Transfer Your Personal Data?

The collected personal data may be shared, for the purposes explained in Article 2 of this Privacy Policy and within the scope of the Law and related legislation, and limited to and dependent on the reasons requiring transfer; with official institutions and organizations, banks, contracted law firms, consultants, parties with whom sharing is required by the nature of the activities we carry out within the scope of applications made to improve the quality of the service we provide to you, auditing institutions, our business partners and companies including our suppliers whose services we benefit from and with whom we cooperate, for the purposes of carrying out operational processes and receiving support and consultancy; and with the systems of companies providing information technology services located domestically and with analytical tools such as Google Analytics and Meta Pixel, within the framework of the personal data processing conditions and purposes specified in Articles 8 and 9 of the KVK Law.

Our employees use and process this data within the framework of law and confidentiality. This data is processed for the period required by our relevant activities within the framework of our policies and procedures determined in accordance with the Regulation on the Deletion, Destruction or Anonymization of Personal Data, and is deleted when there is no longer a relationship with our Company, or when there is no reasonable or legal necessity or appropriateness.

4. What is the Method and Legal Reason for Collecting Your Personal Data?

Your personal data may be collected, in accordance with the purposes explained in Article 2 of this Privacy Policy and the basic principles foreseen in the Law, based on and limited to the legal reasons specified in Article 5 of the Law — explicit provision in laws, the establishment, use or protection of a right, the establishment or performance of a contract, the legal obligation of the data controller, the legitimate interest of the data controller, and the existence of your explicit consent — by automatic or non-automatic methods, from verbal or written information you transmit to our Company, our email address, our website, our contact form, our social media accounts, official institutions and organizations, and applications and software used within the scope of Company activities.

5. Your Rights Regarding the Protection of Personal Data

You can exercise the following rights regarding the processing of your personal data by making a written request to our Company. Requests submitted in this context will be concluded within thirty days.

As a personal data owner, in accordance with Article 11 of the KVK Law;

• Learning whether your personal data is processed,
• Requesting information if your personal data has been processed,
• Learning the purpose of processing your personal data and whether they are used in accordance with their purpose,
• Knowing the third parties to whom your personal data is transferred domestically or abroad,
• Requesting correction if your personal data is incomplete or incorrectly processed,
• Requesting deletion or destruction of your personal data if the reasons requiring its processing disappear, even though it has been processed in accordance with the provisions of the KVK Law and other relevant laws,
• Requesting notification of the correction, deletion or destruction of your personal data to third parties to whom your personal data has been transferred,
• Objecting to the emergence of a result against you through the analysis of your processed data exclusively by automated systems,
• We inform you that you have the right to request compensation for damage if you suffer damage due to the unlawful processing of your personal data.

How Can You Use Your Rights Regarding the Personal Data You Have Notified Us?

Within the scope of Article 11 of the KVK Law, you can submit your right to apply regarding your personal data, together with documents verifying your identity and a petition containing your request;

• In person to our nearest Customer Services Center,
• In writing to our Company at Koçören, 607 Cadde No:32, 63200 Eyyübiye / Şanlıurfa / Turkey,
• By registered return mail or through a notary,
• By sending an email to [email protected].

Requests and notifications received through channels other than those specified will not be evaluated. If our Company responds to your application in writing, no fee is charged for up to ten pages. Please note that a transaction fee of 1 TL will be charged for each page over ten pages. If the request is rejected, the reason/reasons for rejection will be justified in writing or electronically.

6. Changes to Data Privacy Principles

In the event of changes within the scope of the legislation, the necessary announcements will be made on our website https://roversan.com, and our Company reserves the right to make changes to ensure compliance with legislative changes in its policies and procedures regarding personal data.

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